Privacy Policy


Last Updated: January 28, 2026

1. Introduction

Welcome to 0neconnect ("we", "our", or "us").

0neconnect is an AI-powered platform that helps businesses manage social media pages, automate conversations, and communicate with users across platforms such as Facebook and WhatsApp.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our application and services, including integrations with Facebook APIs.

2. Information We Collect

When you use 0neconnect or connect your social media accounts, we may collect the following information only with your consent:

a) Facebook Information

  • Public profile information (name, Facebook ID, profile picture)
  • Email address (if permission is granted)
  • Facebook Page details (Page name, Page ID, access tokens)
  • Messages, comments, or interactions sent to Pages you manage (for automation and AI replies)

b) Messaging Data (WhatsApp / Chat Automation)

  • Phone numbers connected to business messaging
  • Message content sent or received through connected channels
  • Metadata such as timestamps and message status

c) App Usage Data

  • Login activity
  • Feature usage and interaction logs
  • Device and browser information (for security and performance)

We do not collect sensitive personal data unless required for app functionality and explicitly authorized by the user.

3. How We Use Your Information

We use collected information to:

  • Authenticate users via Facebook Login
  • Enable social media Page management
  • Provide AI-powered chat replies and automation
  • Send and receive messages on behalf of connected business accounts
  • Improve app performance and user experience
  • Comply with Facebook Platform Policies and legal requirements

We do not sell, rent, or share your data for advertising or marketing purposes.

4. AI and Automated Processing

0neconnect uses Artificial Intelligence to:

  • Analyze incoming messages and comments
  • Generate automated responses
  • Assist with social media engagement

AI processing is used only to provide requested features and is not used for profiling users outside the app's functionality.

5. Data Sharing and Disclosure

We only share data in limited situations:

  • With Facebook and Meta platforms as required for app functionality
  • With trusted service providers (servers, analytics) under strict confidentiality
  • When required by law or legal authorities
  • To protect our rights, users, or prevent fraud

All data sharing strictly follows Facebook Platform Terms and Developer Policies.

6. Data Storage and Security

We implement industry-standard security measures including:

  • Secure servers and encrypted connections (HTTPS)
  • Restricted access to user data
  • Regular system monitoring

User data is retained only as long as necessary to provide services or comply with legal obligations.

7. User Rights & Data Deletion

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Revoke Facebook permissions at any time

Data Deletion Requests

You may request deletion of your data by:

Upon request, we will delete your data within a reasonable timeframe unless retention is legally required.

8. Children's Privacy

0neconnect is not intended for users under 13 years of age.

We do not knowingly collect personal data from children.

9. Third-Party Services

Our app integrates with third-party platforms including Facebook and WhatsApp. Their data practices are governed by their own privacy policies.

Facebook Privacy Policy: https://www.facebook.com/privacy/policy

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Information

For questions or concerns regarding this Privacy Policy or your data: